Friday, March 30, 2012

Tammy Taylor Nail Party Episode 83

Tammy Taylor Nail Party Episode 83
[Everyday we have to practice Excellent Customer Service.]

Hello, I hope you are having a great nail day today.

Every day in business we have to practice "excellent customer service".

And the thing about customer service is "we can’t do it one day and not the next", we have to give "excellent customer service" every day!

Here are two "excellent customer service" pointers that are really important in your salon:

  • #1 When you are doing your client's nails, you need to give them your one hundred percent, undivided attention.

  • #2 Put your cell phones on vibrate and make all your call backs in between clients.

And remember, "Nails Are Always Fun and Never Feel Like Work".

Have a Great Nail Day,
Tammy Taylor