Friday, January 18, 2008

How To Give Yourself 25 Hour’s In A Day

How To Give Yourself 25 Hour’s In A Day

Hi Girls,
Are you running out of time at the end of the day? And you still have a lot more things to do?


I know there are a lot of Nail Techs like me who don’t have enough hours in the day. I don’t want to add to our list of things to do, but would rather make our life easier and make more money!

One of my girlfriends gave me a card for my birthday that said, “What I really wanted to give you was a 25-Hour Day”.

Do you ever feel like you need that extra hour?

Well, I am going to teach you the same way I gave myself that extra hour a day.

Step #1: Say NO, or Let me think…

You say “No, No, No” or “Let me think about it”, every time you are asked to do anything by:





  • Committees

  • Acquaintances

  • Family or…

  • Friends

  • UNLESS you really want to do it.


  • Never say yes as a first response.

  • At least until you have re-trained yourself.

This was the hardest lesson for me to learn because I like to please everyone, which is a characteristic of Nail Techs and this is why we like this business.


WE LIKE TO MAKE PEOPLE HAPPY, BUT YOU CAN’T MAKE EVERYONE HAPPY ALL THE TIME OR YOU WILL BE EXHAUSTED ALL THE TIME.


And, when I get exhausted, I get cranky; so I really have to work on pacing myself, especially for my family’s sake.


Step #2: Schedule


Schedule your salon hours 2-3 months in advance, just like an office. Don’t split up your day and make sure to book all of your appointments in groups.



  • For example: Tuesday - Friday

  • Tues - 9:00 - 3:00 6 hours do not leave

  • Wed - 9:00 - 3:00 6 hours do not leave

  • Thurs - 11:00 - 9:00 10 hours do not leave

  • Fri - 10:00 - 7:00 9 hours do not leave


  • That is 31 solid hours.

  • You only open up more hours when these hours are booked solid.

There are enough hours for morning clients, afternoon clients and for evening clients.


If you already have standing appointments, consolidate them and don’t spread everyone out. You will need to determine what is best for you, but do follow this guideline.


Book all of the afternoon appointments first or book all of the morning appointments first.



  • For Example:

  • Do make appointments at: 9:00 10:00 and 11:00

  • Do Not make appointments at: 9:00 1:00 and 3:00

If you follow only step #1 or follow only step #2, you will pick up at least one hour in the day. BUT if you follow both steps, you might even be able to:



  • Relax

  • Read a book

  • Go to the spa and even…

  • Get your nails done in the same week.

Now isn’t that something to look forward to!


The BIG NO-NO is when you get these extra hours; DO NOT give these hours away. Use These Hours For Yourself! You Are Worth It!



http://www.tammytaylornails.com/

How You Can Be Your Nail Techs Favorite Client

How You Can Be Your Nail Techs Favorite Client

When you want your nails done the right way: Beautiful and without pain or damage to the natural fingernail, you need to go to a PROFESSIONAL NAIL TECHNICIAN who loves doing nails. But these Nail Tech’s are usually very busy because they are the BEST!

Being a nail tech is fun but not easy. Nail Tech’s have to deal with a lot of clients with different personalities and make them all happy. When a client is considerate of the Nail Tech, the Nail Tech will bend over backwards for them.

HERE ARE THE 3 MOST COMMON APPOINTMENT PROBLEMS AND HOW YOU SHOULD DEAL WITH THEM:

1. IF YOU NEED TO CANCEL AN APPOINTMENT:



  • When you schedule an appointment with your Nail Tech, DO NOT cancel at the last minute.


  • Give the Nail Tech at least 24 hours notice because Nail Technicians work on commission only!


  • The Nail Tech does not receive any type of hourly pay and when you are scheduled for 3:00 and someone else calls in for the same time, the Nail Tech has to apologize, but then turn down that appointment.


  • Then you call and cancel at the last minute, but then it’s too late to fill the opening because the client who wanted that time has already found someone else to do their nails.


  • Your Nail Tech makes no money for that entire time that they booked out for your appointment!

If this happens to a Nail Tech 4-5 times a week that is almost an entire day without making any money. So if you have to cancel less than 24 hours, pay your Nail Tech for the missed appointment.


2. IF YOU ARE RUNNING LATE:




  • Call and let your Nail Tech know you are going to be late and ask if you should reschedule or have a partial appointment just to get you by until you can get back in for a full appointment.


  • Let your Nail Tech know you do not expect a full appointment and you are willing to pay for it.

3. IF YOU PICKED OFF ALL OF YOUR NAILS OR YOU BROKE MORE THAN 2 NAILS:




  • You became really nervous and/or had a really bad week and your nails are a mess!


  • Call your Nail Tech in advance so she can try to schedule you a longer appointment.


  • Or give you a different time to come in.


  • And, always pay for the extra work.

By putting yourself in the position of your Nail Technician and realizing they are on commission only will help you to always be fair and considerate with them. This kindness on your part will always make you their favorite and on the top of their list.

If you are having your nails done by a Tammy Taylor Nail Technician right now and you would like to give them some recognition, send me the following:

1. Name, Address, phone number and email address.
2. A little paragraph about their work and personality.

I will send them a special note about how much their clients think of them and also a gift of recognition.